Learning Module 1 : The Key principles of effective communication Learning Module 2 : Working with numbers: an introduction Learning Module 3 : Spoken communication Learning Module 4 : Written communication Learning Module 5 : Working with fractions and decimal numbers Learning Module 6 : Percentages, ratios, proportions and equations Learning Module 7 : Work readiness Learning Module 8 : Learning style, study skills and exam preparation Learning Module 9 : Using interest rates in business Learning Module10: Measure, analyse and communicate workplace data Learning Module11: Business communication - Putting it all together Learning Module12: Business numeracy - Putting it all together