Privacy Policy

At IMAS (Industrial Maintenance and Asset Solutions), we are committed to protecting your privacy and handling your personal information with transparency, responsibility, and care.

Information We Collect

We may collect certain personal information when you interact with our website or communicate with us. This may include:

Your name and contact details such as email address and phone number
Company or business name
Location and general demographic information
Any messages or inquiries sent through our website contact forms
Technical data including your IP address, browser type, and website usage behavior through cookies and similar tracking technologies

How We Collect Information

We collect personal information in two primary ways:

Directly from you when you complete forms on our website, request a quote, or contact us by phone or email
Automatically through cookies and analytics tools when you browse our site

Use of Your Information

Your information helps us provide an improved and efficient experience. We use it to:

Respond to your inquiries or service requests
Deliver our services and customer support
Improve the performance and content of our website
Send you updates, marketing communications, or promotional material (where allowed by law)

Disclosure of Information

We do not sell or rent your personal information. It may be shared only under the following circumstances:

With trusted service providers who help us manage our website, business operations, or communication
When required to comply with legal obligations or to protect our rights and interests

Data Security

We implement reasonable and appropriate technical and organizational security measures to protect your personal data from loss, unauthorized access, misuse, or disclosure.

Cookies

Our website uses cookies to enhance functionality, improve user experience, and track website traffic. Cookies help us understand how visitors interact with our site. You can manage or disable cookies through your browser settings if preferred.

Your Rights

In accordance with South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal data
Withdraw your consent to processing, where applicable
Lodge a complaint with the Information Regulator

To exercise your rights, please contact us using the details provided below.

Third-Party Links

This website may contain links to other websites operated by third parties. IMAS is not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. All updates will be posted on this page with the revised date of effect. We encourage you to check this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: info@imas-sa.co.za
Phone: +27 (0) 861 434 333

+27 (011) 331 7343