E1: Chapter 9 – Knowledge Check: How the finance function interacts with operations

TRUE or FALSE: The upstream describes the pathway of goods leaving and going to a customer.

Select the appropriate answer below to complete the following sentence:

Training workers in methods of statistical process control and work analysis:

Which one of the following is NOT one of the 4 Vs of operations?

Which ONE of the following is approval of documentation, procedures manuals and work instructions associated with?

Which of the following in NOT an adequate description of “operations”

Select the ONE option below that is NOT a spoke within Cousin’s strategic supply wheel.

Which one of the following is NOT a category featured in Porter’s Value Chain?

Which of the following could help an organisation minimise its impact on the environment? Select ALL that apply.

Corrective work, the cost of scrap and materials lost are all examples of:

What is the final primary activity in Porter’s value chain?

Select the THREE options below that are the least likely to be performance measures to monitor effective operations management.

A refrigerator producer, Goldwyn, has a minimal number of repairs and replacements. The company invests heavily on preventing, inspecting and improving in order to avoid future problems; this ensures that Goldwyn’s refrigerators are of the highest standard.

Select ALL of the following that are TRUE for Goldwyn.

Identify the ONE option below that is a characteristic of total productive maintenance.

According to quality management thinker J. M. Juran, 85% of an organisation’s quality problems are:

Select the ONE statement below regarding linear regression forecasts that is TRUE.

What are THREE advantages of a process map?

Identify the ONE characteristic below that explains quality control.