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Which TWO of the following statements regarding an organisation’s mission statements are correct?CorrectIncorrect
A ________________statement is a statement of an organization’s overarching aspirations of what it hopes to achieve or to become.CorrectIncorrect
In the event that their interests were not recognised, what stakeholder group(s) would MOST probably pursue direct legal action?
Select ALL that may apply:CorrectIncorrect
A medium-sized construction company, Construct Co, is trying to reduce its cost base by moving its operations from Mexico to a different country. Which of the following stakeholder groups would need to be kept informed during this move?CorrectIncorrect
Under Mendelow’s stakeholder mapping, suppliers are characterised as a group with high interest. If the interests of suppliers for a business were NOT recognised, what sort of risks would the business encounter?
Select all that apply:CorrectIncorrect
John’s Electronics is a national chain of electronic retail stores that has recently purchased land in the middle of a small, traditional farming town. The company’s hopes of building a large store have been met with much resistance by the locals, so John’s Electronics has made some promises in response. For the residents, the company promises to invest in local entertainment facilities and build an adequate amount of free car parking.
Of the following stakeholder conflict resolution strategies, which ONE is John’s Electronics adopting according to Cyert and March?CorrectIncorrect
7. QuestionThis is a representation of Mendelow’s Power Interest matrix:
In the diagram, which quadrant represents stakeholders that need to be kept satisfied?CorrectIncorrect
Fenix Ltd has two directors who are also the firm’s only shareholders. Besides its two directors, the firm has 6 other employees and has considered expanding, but it would need more financial resources. Currently, the firm is receiving its loans and overdrafts from StarBank. Fenix Ltd has financial gearing of 60%. Fenix Ltd is considering taking another loan from StarBank.
Considering the account stakeholder’s mapping and the firm’s proposed expansion, how would you categorise StarBank?CorrectIncorrect
Some strategic plans contain a _______________statement instead of a mission statement.CorrectIncorrect
All of the below listed interests correspond to what stakeholder group?
(i) job security
(ii) investment and infrastructure
(iii) compliance with legislationCorrectIncorrect
KrogerFund is the majority shareholder of a chain of grocery stores known as Urban Foods. The shareholder has recently requested Urban Foods to sell some of its property so that money can be returned to the the shareholders in the form of dividends. Considering the position of KrogerFund, what is the best advice on how Urban Funds should respond to the request?CorrectIncorrect
The ___________ statement defines what the organization believes in and how people in the organization are expected to behave – with each other, with customers and suppliers, and with other stakeholders.CorrectIncorrect
According to Braithwaite and Drahos, which THREE of the following ‘actors’ make up civil society?CorrectIncorrect
The ___________ statement describes what the organization needs to do now to achieve the vision.CorrectIncorrect
Energy Co is a company that provides electricity and gas to a large number of business and residential customers in country X. It is one of four main energy suppliers in country X. This industry is highly regulated by the government of country X to ensure that costs are not too high for customers.
Energy Co purchases energy from several electricity generating companies, who own power stations and renewable energy sources, and then leases government-owned infrastructure (sub-stations, electricity pylons, etc.) to distribute the energy at a profit to consumers.
Energy CO has recently faced criticism in the newspapers of country X, who have accused them of overcharging customers in spite of offering poor customer service.
Which TWO of the following stakeholders would SOLELY be included within Energy Co’s non-market strategy?CorrectIncorrect
QuickWare is a major software company that needs to manage relations with a wide variety of stakeholder groups. To maintain these relations, senior management of the company has decided to pursue the most common and accepted course of action that is being negotiated and decides to compromise with the stakeholder groups.
The strategy that QuickWare is most likely using to manage stakeholder conflict, according to Cyert and March, is:CorrectIncorrect
Xerox is a multinational group with activities in many different areas of industry. It has a high gearing ratio, and makes use of long term loans as well as overdrafts to finance its activities. This debt finance has been provided by a consortium of banks who hold security over much of Xerox’s tangible non-current assets.
At a recent meeting between the CEO and CFO of Xerox and its banks, assurance was given that Xerox would have no difficulty in servicing both interest and capital repayments on current debt levels, and the banks sought no further information.
According to Mendelow, the banks should be categorized as which ONE of the following in a stakeholder analysis of Xerox?CorrectIncorrect
B is a manager at X plc. He has a team of 15 staff working under him and is well liked by the majority of the workers, who see him as fair as well as highly skilled and knowledgeable. B has no control over pay or bonuses as this is decided at head office level and has a relatively low profile within X plc.
Which of the following sources of power is B demonstrating over his team? Select ALL that apply.CorrectIncorrect
Faithworks is an international charity that provides education to underprivileged children.
It has recently released the following statement:
‘Faithworks aims to see a world where all children in all countries can access a good standard of education.’
Which ONE of the following is this statement most likely to be an example of?CorrectIncorrect